MVP Cleaning Services

Effective Date: September 16, 2026

MVP Cleaning LLC (“MVP Cleaning,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, book cleaning services, communicate with us, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Home, business, or service address

• Information related to a quote or cleaning service request

• Appointment and scheduling information

• Communications you send to us

• Payment and billing information, when applicable

• Other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and other website usage information.

2. How We Use Your Information

MVP Cleaning LLC may use the information we collect to:

• Respond to inquiries and quote requests

• Schedule and manage cleaning appointments

• Provide cleaning services

• Send appointment confirmations and reminders

• Communicate scheduling or service updates

• Follow up regarding estimates or requested services

• Provide customer support

• Process payments and maintain business records

• Improve our website, services, and customer experience

• Prevent fraud or misuse of our services

• Comply with legal and regulatory requirements

3. SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from MVP Cleaning LLC, we may send you service-related SMS or MMS messages.

Messages may include:

• Quote or estimate follow-ups

• Appointment confirmations

• Appointment reminders

• Scheduling or rescheduling updates

• Arrival notifications

• Cleaning service updates

• Customer support communications

• Other communications related to services you have requested

Message frequency varies depending on your interactions with MVP Cleaning LLC. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing services from MVP Cleaning LLC.

4. Mobile Information and SMS Consent

MVP Cleaning LLC does not sell, rent, share, or provide your mobile phone number or SMS messaging consent information to third parties or affiliates for their marketing or promotional purposes.

Mobile opt-in information and consent will not be shared with third parties for their own marketing or promotional purposes.

We may use service providers that assist us in delivering communications or operating our business. These providers may only use information as necessary to provide services on our behalf and are not authorized to use your SMS consent information for their own marketing purposes.

5. How We May Share Information

We may share information with trusted service providers that help us operate our business, such as:

• Website hosting providers

• Scheduling or booking platforms

• Payment processors

• Communication and messaging providers

• Customer management software providers

• Professional advisers or other business service providers

These providers may receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, or safety of MVP Cleaning LLC, our customers, or others.

Mobile phone numbers and SMS opt-in consent information are not shared with third parties or affiliates for marketing or promotional purposes.

6. Payment Information

If you make a payment for our services, payment information may be processed by a third-party payment processor.

MVP Cleaning LLC may not directly store complete credit or debit card information when payments are processed through a third-party payment service. Payment providers maintain their own privacy and security practices.

7. Cookies and Website Information

Our website may use cookies or similar technologies to help the website function, understand website usage, improve performance, and provide a better user experience.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the personal information in our possession.

However, no internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal requirements, and fulfill the purposes described in this Privacy Policy.

10. Your Choices

You may contact us to request that we update or correct certain personal information we maintain about you.

You may unsubscribe from text messages at any time by replying STOP.

If you receive marketing emails from us, you may use the unsubscribe option provided in those communications, when applicable.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

MVP Cleaning LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

MVP Cleaning LLC may update this Privacy Policy from time to time.

When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for updates.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

MVP Cleaning LLC
Email: Miranda@MVPCleaningServices.net
Website: https://www.mvpcleaningservices.net/